Terms and Conditions of Use

Last updated: Thu 4 December 2025

These Terms and Conditions of Use (“Terms”) govern your access to and use of the mobile application SuperShift AI: PDF a Calendar (the “App”), provided by LOUD srl (“LOUD”, “we”, “us”, or “our”).

By installing, accessing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the App.

1. Who We Are

The App is developed and operated by:

LOUD srl
Via Vittorio Emanuele II, 1
25122 Brescia (BS), Italy
VAT / Company ID: IT03902100985
Email: hello@shiftcalendar.it

2. Scope of the App

The App is designed to help users:

• Import work shift schedules from images, photos, PDFs, screenshots or similar documents using AI-based extraction;
• Convert such schedules into calendar events;
• Write shift events into the user’s own calendar (e.g. Google Calendar, iOS Calendar, Outlook, or other compatible calendars);
• Manage work shifts, working hours and reminders on their devices.

The App is currently available for iOS and Android, and may be made available in other territories and languages over time.

The App is intended for both personal and professional use. It may be used by individual workers as well as in business contexts (for example, employees of restaurants, hospitals, shops, etc.), but always under these Terms.

3. Eligibility

By using the App, you represent and warrant that:

• You are at least 16 years old (or older, if required by the laws of your country);
• You have the legal capacity to enter into a binding agreement;
• You will comply with these Terms and all applicable laws and regulations when using the App.

If you use the App on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, references to “you” and “your” shall also refer to that entity.

4. Account Registration and Security

To use certain features of the App, you may need to create an account or log in via:

• Email and password, and/or
• Third-party authentication providers, such as Sign in with Apple or Sign in with Google.

You agree to:

• Provide accurate, complete and up-to-date information during registration;
• Maintain the confidentiality of your login credentials;
• Be responsible for all activities that occur under your account;
• Notify us promptly at hello@shiftcalendar.it if you suspect any unauthorised use of your account or credentials.

We reserve the right to suspend or terminate your account if we reasonably believe that the information you provided is inaccurate, incomplete, or that your use of the App violates these Terms or applicable law.

5. Licence to Use the App

Subject to your compliance with these Terms, LOUD grants you a limited, non-exclusive, non-transferable, revocable licence to:

• Install and use one copy of the App on a mobile device that you own or control;
• Use the App solely for your personal and/or professional internal use, in accordance with these Terms.

You may not:

• Copy, modify, adapt, translate, or create derivative works based on the App;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App, except where allowed by mandatory law;
• Remove or alter any proprietary notices or labels in the App;
• Rent, lease, lend, sell, sublicense, distribute, or otherwise transfer the App or any rights in it to any third party;
• Use the App in any manner that could disable, overburden, damage, interfere with or impair the App or our systems;
• Use the App for any illegal, fraudulent or unauthorised purpose.

All rights not expressly granted to you under these Terms are reserved by LOUD and its licensors.

6. User Content and Shift Data

6.1. User content

When you use the App, you may upload or provide content, including but not limited to:

• Images, photos, PDFs, screenshots or other documents containing your work schedules or shift tables;
• Information extracted from those files such as dates, times, shift types and notes;
• Other data that you enter into the App in connection with your work schedules.

All such content is considered “User Content”.

You remain the owner of your User Content. However, by using the App, you grant LOUD a worldwide, non-exclusive, royalty-free, sublicensable licence to:

• Host, store, process, and display your User Content;
• Use your User Content to operate and provide the functionalities of the App (including AI-based extraction, conversion to events, and writing events into your calendar);
• Use your User Content, in aggregated, pseudonymised or anonymised form, to maintain, improve and develop the App and our underlying technologies, including machine learning models and AI systems.

We will not sell your User Content or share it externally for third-party marketing purposes.

6.2. Calendar access and events

To create events in your calendar, the App may request access to your calendar system (e.g. Google Calendar, iOS Calendar, Outlook). Where available, we request write-only access or the minimal necessary permissions.

You understand and agree that:

• The App creates or updates events in your chosen calendar on your behalf;
• Once events are written into your calendar, they are stored and managed by that calendar provider (e.g. Google, Apple, Microsoft) under their own terms and privacy policies;
• Each user can currently see and manage only their own events; the App does not provide a shared team calendar or built-in sharing between users at this time.

You are solely responsible for verifying the correctness of all events created in your calendar and for checking any changes before relying on them.

7. Prohibited Uses

You agree not to:

1. Use the App in any way that violates any applicable law or regulation;
2. Use the App to upload, store, or share any content that is unlawful, harmful, defamatory, obscene, abusive, discriminatory, or otherwise objectionable;
3. Attempt to gain unauthorised access to the App, other user accounts, or our systems;
4. Use any automated means (including bots, scripts, or crawlers) to access or interact with the App, except where explicitly allowed by us;
5. Interfere with or disrupt the security, integrity, or performance of the App;
6. Use the App for the purpose of building a competing product or service, or for reverse engineering our services or models.

We may investigate and take any appropriate action, including suspension or termination of your account, if we reasonably suspect that you have violated these prohibited uses.

8. Third-Party Services

The App integrates or interoperates with third-party services, including but not limited to:

• Apple (App Store, Sign in with Apple, iOS / iCloud Calendar)
• Google (Google Play, Sign in with Google, Google Calendar, Firebase, Google Cloud)
• Microsoft (Outlook / Exchange calendars, where supported)
• Amazon Web Services (AWS) (storage and backup infrastructure)

Your use of those services is governed by the terms, conditions and privacy policies of those third parties. We are not responsible for the content, security, or practices of third-party services.

Any interaction between you and third-party services (including data shared from or to those services) is solely between you and the relevant third party.

9. Beta Status and Changes to the App

The App is currently in a beta or early-stage phase of development. This means that:

• Some features are experimental and may not work correctly in all situations;
• The AI-based extraction may produce errors or incomplete results;
• The App may contain bugs, performance issues, or other limitations.

You understand and agree that:

• We may add, modify, or remove features, functionalities, or support for certain devices or platforms at any time, with or without prior notice;
• We may release updates, upgrades, or new versions of the App from time to time, and we may require you to install the latest version to continue using certain features.

We are not liable for any consequences resulting from errors, inaccuracies or omissions in the shift events generated by the App or written into your calendar (see also section 13).

10. Fees, Future Paid Features and No Refunds (Current Status)

At the time of the latest update of these Terms:

• The App is 100% free, and we do not charge any fees for downloading or using it;
• There are currently no in-app purchases, subscriptions, or paid plans;
• We do not process any payments directly or via third-party payment gateways.

In the future, we may introduce paid features, subscriptions, or premium plans. If we do so:

• The applicable prices, billing terms, and conditions will be clearly presented in the App and/or in the relevant app store (e.g. Apple App Store, Google Play);
• Additional or updated terms relating to paid features may be added to these Terms or provided separately;
• Your continued use of the paid features will constitute your acceptance of those additional terms.

11. Intellectual Property

The App, including but not limited to its design, interface, graphics, source code, algorithms, AI models, text, logos, and trademarks, is owned or licensed by LOUD and is protected by copyright, trademark and other intellectual property laws.

Except as expressly permitted by these Terms, you are not granted any rights in or to the App, and you agree not to copy, reproduce, distribute, or create derivative works from any part of the App without our prior written consent.

Any feedback or suggestions you provide about the App (“Feedback”) may be used by us freely, without any obligation or compensation to you. You hereby assign to us all rights in such Feedback to the fullest extent permitted by law.

12. Disclaimers

To the fullest extent permitted by applicable law, you expressly agree that:

• The App is provided on an “AS IS” and “AS AVAILABLE” basis;
• We make no warranties or representations, express or implied, regarding the App, including but not limited to any warranties of merchantability, fitness for a particular purpose, accuracy, reliability, completeness, or non-infringement;
• We do not guarantee that the App will be uninterrupted, secure, error-free, or free from viruses or other harmful components.

In particular, we do not assume any responsibility for:

• Errors, inaccuracies, or omissions in the extraction of shift information from your images, PDFs or documents;
• Incorrect, incomplete, or duplicated events created in your calendar;
• Any consequences of relying on the events, reminders, or schedules generated or managed through the App.

You are solely responsible for reviewing and verifying your work schedules and calendar events and for making any necessary corrections.

13. Limitation of Liability

To the maximum extent permitted by applicable law:

• LOUD, its directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, loss of revenue, loss of data, or business interruption, arising out of or in connection with your use of (or inability to use) the App;
• LOUD shall not be liable for any damages resulting from errors or inaccuracies in your work shifts, working hours, schedules, or calendar events generated by the App or written into your calendar;
• In any case, LOUD’s total aggregate liability arising out of or relating to these Terms or your use of the App shall be limited, to the extent permitted by law, to the greater of:
  • (a) the total amount you have paid (if any) for the use of the App during the twelve (12) months prior to the event giving rise to the claim; or
  • (b) one (1) Euro.

Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable law (for example, liability for gross negligence, wilful misconduct, or personal injury caused by negligence).

14. Indemnification

You agree to indemnify, defend and hold harmless LOUD, its directors, employees, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your breach of these Terms;
• Your misuse or improper use of the App;
• Your violation of any law or the rights of any third party in connection with your use of the App or your User Content.

15. Term and Termination

These Terms remain in effect until terminated by either you or us.

You may terminate these Terms at any time by:

• Ceasing to use the App, and
• Deleting the App from your devices.

We may suspend or terminate your access to the App (in whole or in part), or your account, at any time and for any reason, including but not limited to:

• If you violate these Terms or misuse the App;
• If we discontinue the App or any part of it;
• If required by law or by a court/authority order.

Upon termination of these Terms, your right to use the App will immediately cease. Sections that by their nature should survive termination (including, without limitation, sections on intellectual property, disclaimers, limitation of liability, indemnification, and governing law) shall continue to apply.

16. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or with the App shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law principles.

You agree that the exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms or the App shall be the courts of Brescia (Italy), to the extent permitted by applicable law.

17. Changes to These Terms

We may update or modify these Terms from time to time, for example to reflect changes in the App, our business, or applicable laws.

When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide notice within the App or via the relevant app store.

Your continued use of the App after the updated Terms become effective will constitute your acceptance of the changes. If you do not agree to the new Terms, you must stop using the App and delete it from your devices.

18. Contact Us

If you have any questions about these Terms, you can contact us at:

📧 hello@shiftcalendar.it
📮 LOUD srl – Via Vittorio Emanuele II, 1 – 25122 Brescia (BS), Italy